What do you think?

Please give us your feedback.

Clearlaw is a South African company dedicated to fostering a culture of continuing legal education in South Africa. This is about ensuring that legal practitioners are competent, and continue to develop as professionals and as people.

These short questionnaires are designed to elicit information from law firms, individuals, and public and private sector entities about your perceptions and needs. We would appreciate your honest response.

There are 3 surveys, of which you need only answer the one that best describes you (you are welcome to answer more than one).

The forms are for:

  1. Legal practitioners in law firms.
  2. Legal practitioners that are not in law firms (e.g. in-house advisors or experts who work with lawyers).
  3. Clients – people who use legal practitioners or seek legal advice regularly.

Responses will be anonymised and the information will be used only in aggregated form.

The survey will take less than 3 minutes.  Feel free to send this on to any other person in your organisation.  The survey is in English – please let us know if you would prefer to participate in another language.

Responses will be anonymised and the information will be used only in aggregated form as an input to the project.

The survey will take approximately 5 minutes.  Feel free to send this on to any other person in your organisation.  The survey is in English – please let us know if you want to participate in it in another language.

What size is your department?
What is your primary role (you can choose more than one)?
Do you ever attend any training of any kind other than as pertains to in-house policies or IT?
If No, why not?
How often do you use external law firms to support you in ongoing internal matters e.g. employment issues, corporate governance issues?

Page 1 of 6

Do you have to use them to mitigate risk to the business in some cases e.g. their insurance and brand are used to help protect your company?
How often do you use external law firms to support you e.g. drafting contracts, negotiating with suppliers, or addressing customer complaints, and litigation?
What are your overall expectations of your external law firm (you can choose more than one)?

Page 2 of 6

What is your general impression of the law firms you have used in each of these matters where 1 is poor and 10 is very good (without considering their fees)?
Responsiveness
Frequent reporting on progress
Take the load off your shoulders
Understand your business
Advise on current legal developments and the law
Manage projects for you
Do all the things you can’t do e.g. instruct advocates and go to court
Liaise with the business to collect information
Interpret information, advise and steer you in the right direction for the business
Do all your drafting
Manage your expectations

Page 3 of 6

Do you believe, in general, that they deliver value for money?
If the answer is yes, why is that (you can choose more than one)?
Other
If the answer is no or only sometimes, why is that (you can choose more than one)?
Other
In your opinion, would your external lawyers benefit from additional and/or ongoing training in subject matter other than their specific area of expertise, for example:

Page 4 of 6

How do you/your company choose a law firm (you can choose more than one)?
How many conferences do you attend per year?
Are your lawyers subject to an annual performance review?  If yes, does continuing education count?
In what form would you be most likely to undertake continuing legal education if it was offered?

Page 5 of 6

How much can you afford to spend on CLE per year?
What would your reasons be for not being in favour of CLE?  You can choose more than one answer.

Page 6 of 6

Thank you for completing the survey.